Expert Answers: Used Auto Parts & Warranty FAQ

Yes. We provide express shipping for all genuine used parts to every corner of Australia, including Sydney, Melbourne, Brisbane, Perth, Adelaide, and Darwin, as well as regional areas. We use premium couriers to ensure even heavy items like ABS modules and steering pumps arrive safely.

We offer Standard Road Freight, Express AU Dispatch for urgent repairs, and specialized Courier Shipping for fragile electronic components. Shipping costs and estimated arrival times are calculated at checkout based on your specific Australian postcode.

Yes, free local pickup is available from our Yennora, NSW warehouse. Select “Local Pickup” at checkout, and our team will have your verified part ready for collection during business hours.

Every part we sell—from ECU units to ABS modulators—is backed by our signature 12-Month Replacement Warranty. This is one of the strongest warranties in the Australian wrecking industry, giving you total peace of mind.

Yes. Unlike standard auto wreckers, we perform rigorous bench-testing and multi-point inspections on all mechanical and electrical components. We verify performance and quality to ensure you receive a part that is 100% ready for installation.

We stand by our quality with a 10-Day Money-Back Guarantee. If the part does not meet your expectations or isn't required, return it in its original "as-sold" condition for a full refund of the purchase price.

To guarantee fitment, always match the OEM Part Number from your old unit with the one listed on our product page. You can also use our VIN Search Tool. If you are still unsure, contact our team with your VIN, and our experts will provide a 100% Fitment Guarantee before you buy.

Absolutely. Once your order is dispatched from our Sydney facility, you will receive a tracking number via email or SMS. You can monitor your part’s journey from our warehouse to your mechanic’s door.

Once your return is received at our facility and inspected by our technicians, we process your refund within 2–5 business days. Funds are returned directly to your original payment method (Credit Card, PayPal, or Bank Transfer).